GDPR

Data responsibility

We are responsible for processing the personal data that we collect about our customers and business partners. You will find our contact information below.

MyShibari

  • Sandetvej 8, 7280 Sønder Felding
  • CVR no.: 20247630

If you have questions about the processing of your personal data, you can contact us via

e-mail: [email protected].

Processing activities

As data processer cf. GDPR, we have the following processing activities.

Visits on website

When you visit our website, we use cookies so that the website can work.

Communication with potential customers

When you have questions about our site, or want to hear more about our services/products, you can contact us via:

Through this, we will process your personal data so that we can have a dialogue with you, for example answer questions about our services/products. We only process the information that you give us through our communication.

We will typically process the following general information: name, e-mail, telephone number.

Our authority to process this personal data is the data protection regulation’s article 6, paragraph 1 liter f.

We keep our communication until the deal is completed/event ends. In the case of sales of physical products, we retain your information for 1 year in case of complaints etc.

Should, in a special case, a need arise to store your personal data for a longer period of time, we keepour right to do this.

Customers

We need to communicate with our customers so that we ensure that the sale of the product/service is correct. Through this, we can process information about name, address, services, special agreements, payment information etc..

The authority to process this personal data is the data protection regulation’s article 6, paragraph 1 liter b.

Bookkeeping

We must save all accounting documents cf. the Accounting Law. This means that we store invoices and similar attachments for accounting purposes. This may include general personal data such as name, address, service description.

Our authority to process personal data for bookkeeping is Article 6, subsection 1 letter of the data protection regulation.

We store this information for a minimum of 5 years after the current financial year has ended.

Data processors

Few can handle everything by themselves, and the same applies to us. We therefore have business partners and use suppliers, some of whom may be data processors.

External suppliers can, for example, deliver our physical products directly to the customer, which can also be the delivery of services, consultancy, IT hosting or marketing.

It is our responsibility to ensure that your personal data is processed properly. That is why we make high demands on our business partners, and our partners must guarantee that your personal data is protected.

Before entering into cooperation with other companies, we always investigate how they process personal data and only enter into cooperation with them where we agree with the company’s personal data policy.

Passing of personal data

We do not pass on your personal data to third parties.

Third country transfers

We generally use data processors in the EU/EEA, or who store data in the EU/EEA.

In some cases this is not possible, and here data processors outside the EU/EEA can be used if they can provide your personal data with adequate protection.

Processing safety

We keep the processing of personal data secure by having appropriate technical and organizational rules and standards.

We have made risk assessments of our processing of personal data, and have subsequently introduced appropriate technical and organizational measures to increase processing security.

The rights of the data owners

According to the data protection regulation, you have a number of rights in relation to our processing of information about you.

If you want to make use of your rights, please contact us so that we can help you with this.

Right to see information (right of access)

You have the right to gain insight into the information that we process about you, as well as a range of additional information.

Right to rectification (rectification)

You have the right to have incorrect information about yourself corrected.

Right to delete informations

In special cases, you have the right to have information about you deleted before the time of our normal general deletion occurs.

Right to restriction of processing

In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may in future only process the information – apart from storage – with your consent, or for the purpose of establishing, asserting or defending legal claims, or to protect a person or important public interests.

Right to make a complaint

In certain cases, you have the right to object to our otherwise lawful processing of your personal data.

Right to transmit information (data portability)

In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format.

You can read more about your rights in the Data Protection Authority’s guidance on the rights of data owners, which you can find at www.datatilsynet.dk.

Withdrawal of consent

As our processing of your personal data is based on your consent, you have the right to withdraw your consent.

Complaint to the Danish Data Protection Authority

You have the right to make a complaint at the Danish Data Protection Authority  (Datastyrelsen) if you are dissatisfied with the way we process your personal data. You will find the Data Protection Authority’s contact information at www.datatilsynet.dk.